Your money is safe with us
Flexitreks Ltd is committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ”The Package Travel, Package Tours Regulations 1992” all passengers booking with Flexitreks Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form.
The policy will also include repatriation to the UK if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Flexitreks Ltd. This insurance has been arranged with Affirma a trading brand of MGA Cover Services Limited (registered address Farren House The Street, Farren Court Cowfold West Sussex RH 13 8BP, company registration: 08444204 authorized and regulated by the Financial Conduct Authority registration number 678541) under a binding authority with Evolution Insurance Company Limited (the insurer) registered in Gibraltar No. 88737 with a registered office at 5/5 Crutchett’s Ramp, Gibraltar, GX11 1AA.
In the unlikely event of Flexitreks insolvency you must contact:
Claims Department, Affirma, 152 City Road, London, EC1V 2NX
Telephone: +44 (0) 20 3 540 4422
Please ensure you retain a copy of your booking confirmation form as evidence of cover and value.
Policy exclusions: This policy will not cover any monies paid back to you by your Travel Insurance or any losses which are recoverable under another insurance or bond.